uLIBRARY websites and desktop and mobile applications are run by Ulverscroft. We want as many people as possible to be able to use this website or our mobile applications. For example, that means you should be able to:
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. With the goal of sustained accessibility in mind, all uLIBRARY websites and desktop and mobile applications are in the process of being updated to conform with the applicable WCAG 2.1 Level AA Success Criteria to the greatest extent possible.
Although our goal is full compliance with all WCAG 2.1 Level AA Success Criteria, due to the nature of our service, certain limitations may exist. Known limitations include: Certain eBook content may not permit text-to-speech functionality and audiobook content will not permit speech-to-text functionality due to licensing restrictions.
Accessibility features of uLIBRARY websites and desktop and mobile applications are compatible with accessibility programs and apps, such as VoiceOver for iOS and NVDA. In addition to these screen reading capabilities, Ulverscroft’s services offer the following accessible product features:
If you need information on the uLIBRARY websites, desktop applications or mobile applications in a different format like accessible PDF, large print, easy read, audio recording or braille, or are visiting us in person, or you’re contacting us by phone, please use the following details:
Email: digital@ulverscroft.co.uk
Tel: 0116 236 4325
Our address: Ulverscroft Limited, The Green, Bradgate Rd, Anstey, Leicester, LE7 7FU
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us at digital@ulverscroft.co.uk
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Ulverscroft is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This statement was prepared on 18/11/20. It was last reviewed on 18/11/20.
This website was last tested on 17/11/20. The test was carried out by Firsty Group.
